On October 21, 2020, the North Carolina Division of Child Development and Early Education (DCDEE) announced the Emergency School-Age Family Support Program, which provides financial assistance for child care to parents/primary caregivers who have a school-age child who is attending a licensed child care facility (child care center or family child care home) or a registered community-based organization (CBO) for remote learning as a result of the COVID-19 crisis. This program will be effective beginning October 1, 2020 and will operate until November 30, 2020. All licensed or regulated facilities, regardless of star rating and regardless of current participation in the Subsidized Child Care Assistance Program, are eligible to participate in the Program, as are all unlicensed CBOs registered with DCDEE.
The Emergency School-Age Family Support Program is intended for children and families who are NOT currently receiving assistance with child care costs. Parents/caregivers with children with an active voucher for the Subsidized Child Care Assistance Program (SCCA) should not complete a parent application for this emergency program.
This communication contains the following documents:
- The COVID-19 Parent Application for Financial Assistance for Emergency School-Age Family Support Program for October and November is available in English and Spanish.
- The COVID-19 Guidance for Child Care Providers on Parent Application for Financial Assistance for Emergency School-Age Family Support Program provides information to licensed child care facilities (centers and homes), as well as community-based organizations who are registered with DCDEE for the purpose of providing remote learning.
- The COVID-19 Emergency School-Age Family Support Provider Portal Job Aid provides an explanation of how to log into the Provider Portal for the Emergency School-Age Family Support Program, how to add/remove children in the portal, and how to submit and view the roster. You will need to input the child(ren)'s information from the COVID-19 Parent Application for Financial Assistance for Emergency School-Age Family Support Program into the Provider Portal. Follow the Job Aid for details as to how to input the information correctly.
- The COVID-19 Child Care Payment Policies has been updated to include the detailed information related to the Emergency School-Age Family Support Program.
All programs--licensed or regulated facilities and CBOs-- must enter attendance into the Emergency School-Age Family Support Provider Portal in order to receive payment. Please review the Job Aid and the COVID-19 Child Care Payment Policies for detailed instructions on how to enter the attendance. Providers should submit child attendance by the 5th day of the following month. Inaccurate, untimely, or incomplete reporting may result in delayed emergency school-age family support payments. Attendance can be submitted beginning Saturday, October 31, 2020, and providers must finish entering and submitting all attendance by 9:00pm on Thursday, November 5, 2020.
If a family who is already enrolled in your child care program submits an emergency application for October services and they have already paid for the month of October, please make plans to either reimburse the family for the October service month or provide the family with a credit for a future month.
If the licensed child care facilities have questions about any of this information, please contact your child care consultant. If the CBOs have questions about any of this information, please email firstname.lastname@example.org. The Subsidy Services Section is also available to assist with questions by calling 919-814-6380.